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Appointments

Telephone Number - 01382 461090, option 1 for Appointments

The doctors work a rota system within the advertised times.

Our GPs currently run a Drop-In Clinic every morning; Monday 9:00am - 10:30am and Tuesday-Friday 8:30am – 10:30am. This is on a first come first serve basis, you will be seen as soon possible by a doctor, however we cannot guarantee you will see the doctor of your choice. Routine afternoon appointments for GPs can still be booked by calling at 8am that day. We also continue to offer Pre-Bookable appointments for those with prior commitments. These can be booked up to 2-4 weeks in advance. Please be aware our GPs do not currently have specific time slots for Telephone Consultations, therefore these are not routinely offered.

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Our incoming telephone lines are normally busiest between 8:00am and 9:00am, you may experience some delay in contacting the surgery during this time. Please don’t worry if you can’t get through straight away. If we cannot offer you an afternoon appointment that day, our staff will advise you to attend our Drop-In Clinic, or you can be added to our Cancellation List.

If you feel you have to be seen urgently the receptionist will request more information regarding your problem, as well as some contact details. A message will then be passed through to the GP on call who will advise the best action to take. If you are invited in to be seen in an emergency clinic by the GP on call, please be aware you may have to wait.

Cancellations

Appointments are valuable and failure to attend means that the appointment and doctor’s time is wasted.  Please be responsible and cancel any appointment you cannot attend at the earliest opportunity.  This will also allow our staff to contact patients on the Cancellation List from that day.  On-going non-attendance will eventually result in removal from our practice list.

 
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